1. About Our Services
We specialize in professional human translation between Chinese and English, ensuring accuracy, cultural relevance, and adherence to industry standards. Our services include:
Business Correspondence: Contracts, emails, formal letters, proposals, and reports.
Certification Documents: Academic certificates, legal documents, licenses, and personal certificates.
Academic Transcripts: School/university transcripts, diplomas, and educational records.
Literary Works: Novels, essays, poems, scripts, and creative content.
2. Pricing Structure
Cost Calculation: Fees are based on the actual word count of the source document.
Client Responsibility: Clients must verify the word count of their documents before submitting an order.
3. Order Process
Select Service: Choose the appropriate translation category from our service list.
Submit Document: Provide your file in an editable format (e.g., Word, Excel) for accurate word count assessment.
Note: PDFs are accepted only if they are editable or accompanied by an editable source file.
Payment:
Deposit: An initial payment is required to confirm your order.
Final Balance: Any remaining payment (if applicable) must be completed through approved methods (e.g., bank transfer, PayPal) before final delivery.
4. Document Format & Delivery
Accepted Source Formats:
Editable files: Word (.doc/.docx), Excel (.xls/.xlsx), PowerPoint (.ppt/.pptx).
PDFs must be editable or accompanied by an editable version for accurate translation.
Delivered Format:
Translated documents are finalized and returned in secure PDF format.
The PDF will be sent to you via email attachment for easy access and sharing.
5. Quality Assurance
100% Human Translation: No machine translation tools are used.
Native Translators: Work is assigned to translators fluent in the target language and specialized in your document’s field.
Proofreading: All translations undergo rigorous quality checks for accuracy, terminology consistency, and formatting.
Confidentiality: Your documents are handled securely, and we adhere to strict privacy policies.
6. Turnaround Time
Delivery timelines depend on document complexity and word count.
Rush services may be available upon request (additional fees apply).
Ensure source files are clear and legible to avoid delays.
For non-editable formats (e.g., scanned PDFs), additional formatting fees may apply.
Final PDFs will retain the original layout unless otherwise specified.
Let Us Handle Your Translation Needs with Precision and Care!
